Is ReplyManager safe?
Review ReplyManager security risks.

The following security profile for ReplyManager includes the basics you’ll need for a vendor risk assessment: security certifications, supply chain details, privacy policy, terms of service, GDPR compliance, and more.
ReplyManager Organization Details

Category

Customer Management

Organization Details

What is ReplyManager?

ReplyManager customers love using eDesk help desk software to handle all their eCommerce customer service tickets. eDesk is an upgrade on Reply Manager with more integrations and advanced features to help you respond faster.

Headquarters

Hosting

Hosting locations

Security Program

Security Certifications

SOC2 Compliance
PCI Compliant
HIPAA Compliant
SOC2 Compliance
SOC 2 Compliant
GDPR Compliant
ISO 27001 Compliant
FedRamp Compliant
CSA Star Level 1
Compliant

Security Page

Security Portal

Bug Bounty

Vulnerability Disclosure

Terms of Service

Status Page

Authentication

Authentication / SSO

Supported Okta Features
Login with Google support
Login with Microsoft support
Supports SSO
Two-factor authentication via SMS
Two-factor authentication via E-mail
Two-factor authentication via Hardware
Two-factor authentication via Software
Two-factor authentication via TOTP
Two-factor authentication via U2F

OAuth Details

ReplyManager Supply Chain
  • Unbounce
  • Amazon Web Services (AWS)
  • Google Workspace
  • Marketo
  • Google Analytics
  • HubSpot
  • Google Tag Manager
ReplyManager Subdomains
  • try.replymanager.com
  • blog.replymanager.com
  • test.replymanager.com
  • support.replymanager.com

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Who’s using ReplyManager in your org?
What data does ReplyManager have access to?
What is ReplyManager’s breach history?
What apps are in ReplyManager’s supply chain?