Is Shelf safe?
Review Shelf security risks.

The following security profile for Shelf includes the basics you’ll need for a vendor risk assessment: security certifications, supply chain details, privacy policy, terms of service, GDPR compliance, and more.
Shelf Organization Details

Category

Marketing

Organization Details

What is Shelf?

The Shelf knowledge management platform uses AI to provide on-demand answers to the questions that block customer and employee success.

Headquarters

Hosting

Hosting locations

Security Program

Security Certifications

SOC2 Compliance
PCI Compliant
HIPAA Compliant
SOC2 Compliance
SOC 2 Compliant
GDPR Compliant
ISO 27001 Compliant
FedRamp Compliant
CSA Star Level 1
Compliant

Security Page

Security Portal

Bug Bounty

Vulnerability Disclosure

Authentication

Authentication / SSO

Supported Okta Features
Login with Google support
Login with Microsoft support
Supports SSO
Two-factor authentication via SMS
Two-factor authentication via E-mail
Two-factor authentication via Hardware
Two-factor authentication via Software
Two-factor authentication via TOTP
Two-factor authentication via U2F

OAuth Details

Shelf Supply Chain
  • Pardot
  • Unbounce
  • Skilljar
  • Salesloft
  • Statuspage
  • 1Password
  • Zendesk
  • Beamer
  • Stripe
  • Intercom
  • Pendo
  • Google Analytics
  • Datadog
  • Google Tag Manager
  • Hotjar
  • Auth0
  • Atlassian
  • Wistia
  • Salesforce.com
  • Google Workspace
  • Mailchimp
Shelf Subdomains
  • status.shelf.io
  • sales.shelf.io
  • academy.shelf.io
  • get.shelf.io
  • secure.shelf.io
  • try.shelf.io
  • kmsuccess.shelf.io
  • go.shelf.io

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