Is Thena safe?
Review Thena security risks.

The following security profile for Thena includes the basics you’ll need for a vendor risk assessment: security certifications, supply chain details, privacy policy, terms of service, GDPR compliance, and more.
Thena Organization Details

Category

Customer Management

Organization Details

What is Thena?

Thena is a customer engagement platform for Slack. Our platform keeps track of shared Slack channels with customers; organizes customer channels with request identification, connects to internal tools, allows customer escalations, notifies teams, and analyzes behavior.

Headquarters

Hosting

Hosting locations

Security Program

Security Certifications

SOC2 Compliance
PCI Compliant
HIPAA Compliant
SOC2 Compliance
SOC 2 Compliant
GDPR Compliant
ISO 27001 Compliant
FedRamp Compliant
CSA Star Level 1
Compliant

Security Portal

Bug Bounty

Vulnerability Disclosure

Privacy Policy

Status Page

Authentication

Authentication / SSO

Supported Okta Features
Login with Google support
Login with Microsoft support
Supports SSO
Two-factor authentication via SMS
Two-factor authentication via E-mail
Two-factor authentication via Hardware
Two-factor authentication via Software
Two-factor authentication via TOTP
Two-factor authentication via U2F

OAuth Details

Thena Supply Chain
  • Heroku
  • Google Tag Manager
  • Segment
  • Intercom
  • Clearbit
  • Google Analytics
  • Hotjar
  • AWS Amplify
  • ReadMe
  • Webflow
  • HubSpot
  • Vercel
  • Google Workspace
  • Stripe
  • Heap
  • Smartlook
Thena Subdomains
  • help.thena.ai
  • app.thena.ai
  • marketing.thena.ai
  • status.thena.ai
  • www.thena.ai
  • stagingapp.thena.ai
  • bolt-stg-h.infra.thena.ai
  • bolt-stg.thena.ai
  • bolt.thena.ai

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