Is Zendesk safe?
Review Zendesk security risks.

The following security profile for Zendesk includes the basics you’ll need for a vendor risk assessment: security certifications, supply chain details, privacy policy, terms of service, GDPR compliance, and more.
Zendesk Organization Details

Category

Customer Management

Organization Details

What is Zendesk?

Zendesk is a customer service software company that is trusted by over 200,000 customers. They offer text, mobile, phone, email, live chat, and social media customer service options.

Headquarters

United States

Hosting

AWS

Hosting locations

United States

Security Program

Security Certifications

SOC2 Compliance
PCI Compliant
HIPAA Compliant
SOC2 Compliance
SOC 2 Compliant
GDPR Compliant
ISO 27001 Compliant
FedRamp Compliant
CSA Star Level 1
Compliant

Security Page

Security Portal

Bug Bounty

Vulnerability Disclosure

Privacy Policy

Status Page

Authentication

Authentication / SSO

Supported Okta Features
  • SAML
  • Custom Sign On Mode
  • SWA
  • Create
  • Update
  • Deactivate
  • Sync Password
  • Group Push
  • Schema Discovery
  • Group Linking
  • Workflows Connectors
  • Workflows Compatible
Login with Google support
Login with Microsoft support
Supports SSO
Two-factor authentication via SMS
Two-factor authentication via E-mail
Two-factor authentication via Hardware
Two-factor authentication via Software
Two-factor authentication via TOTP
Two-factor authentication via U2F

OAuth Details

  • 549058096711-ab4iqj7d4s9etrforag3sflnpinr7vke.apps.googleusercontent.com - Zendesk
  • Terms of Service:
  • Privacy Policy: https://www.zendesk.com/company/terms
  • 549058096711-o7bo9va3gh7apug0ain68ailbtr58l78.apps.googleusercontent.com - Zendesk
  • Terms of Service:
  • Privacy Policy: https://www.zendesk.com/company/terms
Zendesk Supply Chain
  • Skilljar
  • Zendesk
  • Impartner
  • WebDAM
  • Phenom
  • Bevy
  • Oracle Cloud
  • Folloze
  • Amazon Web Services (AWS)
  • Splash
  • lemlist
  • Webflow
  • Google Workspace
  • Mimecast
  • ThousandEyes
  • Smartsheet
  • Segment
  • OneTrust
  • MongoDB
  • Miro
  • HubSpot
  • Google Analytics
  • DocuSign
  • Docker
  • Atlassian
  • Apple Business Manager
  • Adobe
  • Optimizely
  • Squarespace
  • Instapage
  • FeedPress
  • Outreach.io
  • GitHub
Zendesk Subdomains
  • design.zendesk.com
  • join.zendesk.com
  • de.zendesk.com
  • news.zendesk.com
  • investors.zendesk.com
  • em.zendesk.com
  • tracking.zendesk.com
  • event.zendesk.com
  • developer.zendesk.com
  • pt.zendesk.com
  • cdn.zendesk.com
  • es.zendesk.com
  • docs.zendesk.com
  • engage.zendesk.com
  • assets.zendesk.com
  • go.zendesk.com
  • jp.zendesk.com
  • signup.zendesk.com
  • newsroom.zendesk.com
  • university.zendesk.com
  • blog.zendesk.com
  • events.zendesk.com
  • investor.zendesk.com
  • m.zendesk.com
  • ir.zendesk.com
  • accounts.zendesk.com
  • jobs.zendesk.com
  • share.zendesk.com
  • analytics.zendesk.com
  • developers.zendesk.com
  • dam.zendesk.com
  • partner.zendesk.com
  • www.zendesk.com
  • fr.zendesk.com
  • training.zendesk.com

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